{"id":82,"date":"2018-09-17T19:42:06","date_gmt":"2018-09-17T19:42:06","guid":{"rendered":"http:\/\/souvenirprecieux.com\/en\/foire-aux-questions\/"},"modified":"2019-02-20T20:57:41","modified_gmt":"2019-02-20T20:57:41","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/souvenirprecieux.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h1 class=\"super-size fade-in\" style=\"text-align: center;\"><span style=\"font-size: 60px; color: #a9965e;\">FREQUENTLY<\/span><br \/>\n<span style=\"font-size: 60px; color: #a9965e;\">ASKED QUESTIONS<\/span><\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">OUR VALUES<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"x0d5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x0d5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What are PRECIOUS SOUVENIR\u2019s CORPORATE VALUES?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x0d5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Our corporate values are EMPATHY, INTEGRITY, EXCELLENCE and FORESIGHT. They represent HOW WE INTERACT with all our clients and the people with whom we do business. To learn more about each of <a href=\"http:\/\/souvenirprecieux.com\/en\/our-value\/?lang=en\">our values<\/a>.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">LIFETIME GUARANTEE<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"na15\"><button class=\"w-tabs-section-header\" aria-controls=\"content-na15\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are my PRECIOUS SOUVENIR MEDALLION and the products in the various COLLECTIONS GUARANTEED for decades?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-na15\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Yes. All products manufactured by PRECIOUS SOUVENIR carry a LIFETIME GUARANTEE against breakage, vandalism and deterioration.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">FREE PRECIOUS SOUVENIR MINI-MEDALLION<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"x1e8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-x1e8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I have a FREE PRECIOUS SOUVENIR MINI-MEDALLION?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-x1e8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Yes. When you order a porcelain medallion, you also receive a FREE porcelain MINI-MEDALLION in an attractive gift box. This MINI-MEDALLION measures 2\u00bd cm x 3 cm (1 in. x 1\u00bc in.).<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t3c5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t3c5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I have ADDITIONAL PRECIOUS SOUVENIR MEDALLIONS for my family and our friends?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t3c5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><em>Yes. You can order ADDITIONAL SOUVENIR MEDALLIONS in different formats for your family and friends.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>For more details, consult the <a href=\"http:\/\/souvenirprecieux.com\/en\/product-category\/collection-pour-soi-en\/\">PERSONAL Collection<\/a>\u00a0sub-section under PRODUCTS.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">USES OF PRECIOUS SOUVENIR MEDALLIONS<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"fc4f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-fc4f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHAT CAN I DO with a PRECIOUS SOUVENIR MEDALLION?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-fc4f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>You can do many things. The SOUVENIR MEDALLION you order can be installed on a monument or urn. It can also be placed beside an urn inside a columbarium niche. You can also place it on a night stand or elsewhere in your home.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">DESIGN<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"e481\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e481\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I match the design of my SOUVENIR MEDALLION to the SETTING in which it will be placed?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e481\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Absolutely. You can CUSTOMIZE your SOUVENIR MEDALLION in several ways. Our graphics department can TOUCH UP THE PHOTO of the loved one or simply change the background of the image. If you wish to make changes, our proof approval department can assist you.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>You can also choose one of several TEMPLATES and BORDERS that will match your setting.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>For more details, consult the <a href=\"http:\/\/souvenirprecieux.com\/en\/customization\/?lang=en\">CUSTOMIZATION<\/a>\u00a0section.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">SIZES<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"mc3d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-mc3d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What SIZES does the PRECIOUS SOUVENIR MEDALLION come in?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-mc3d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>For information about the sizes of SOUVENIR MEDALLIONS and all other additional products, consult the <a href=\"http:\/\/souvenirprecieux.com\/en\/products\/?lang=en\">PRODUCTS<\/a>\u00a0section.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>The FREE SOUVENIR MINI-MEDALLION that comes in an attractive gift box with your order is 2\u00bd cm x 3 cm (1 in. x 1\u00bc in.).<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">CLEANING<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"d409\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d409\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are PRECIOUS SOUVENIR MEDALLIONS EASY TO CLEAN?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d409\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Of course. It\u2019s simple. To restore your SOUVENIR MEDALLION to its original shine, simply clean it with a sponge or soft cloth dipped in a SOLUTION OF WATER AND A LITTLE VINEGAR. Then dry with a clean cloth.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">RESISTANT PORCELAIN AND PHOTO COLORS<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"yb96\"><button class=\"w-tabs-section-header\" aria-controls=\"content-yb96\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How is your FINE ITALIAN PORCELAIN so RESISTANT?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-yb96\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Our fine Italian porcelain is BAKED AT A VERY HIGH TEMPERATURE, 1550\u00b0F (843\u00b0C).<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"zd54\"><button class=\"w-tabs-section-header\" aria-controls=\"content-zd54\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do the COLOURS on your porcelain medallions ALWAYS STAY SO BEAUTIFUL?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-zd54\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Absolutely NOTHING WILL ALTER THE COLOURS over time because our fine Italian porcelain is baked at a very high temperature, 1550\u00b0F (843\u00b0C).<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">PRODUCT SAMPLES<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"y5c5\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y5c5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I see SAMPLES of your products?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y5c5\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Yes. Most of our product advisers and distributors have samples on site so that you can see and touch each of our products and ask any questions you have. You can judge the high quality manufacturing and finish for yourself. You can also learn how easy it is to install our products.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">PETS<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"vd5e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-vd5e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I have a PRECIOUS SOUVENIR MEDALLION of my PET?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vd5e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Yes. We take the same care in manufacturing SOUVENIR MEDALLIONS for your pet. For more details, consult the <a href=\"http:\/\/souvenirprecieux.com\/en\/product-category\/animaux-en\/\">Pet Collection<\/a>\u00a0sub-section under PRODUCTS.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">PHOTOGRAPHS<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"e51b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e51b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Should I send a DIGITAL or PAPER (PRINT) photograph?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e51b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>We can process either type of photograph. You should know, however, that it is MUCH QUICKER AND MORE EFFICIENT to process a digital file. High-resolution digital files are recommended.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w726\"><button class=\"w-tabs-section-header\" aria-controls=\"content-w726\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can you process my order even if MY PHOTO IS NOT PERFECT?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w726\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Yes. Our graphics department can significantly improve your photo even if it is OLD, DAMAGED or BLURRY. We can also bring out certain details and even create a new very personalized setting. If you want to approve the changes, our proof approval department can help you.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>For more details, consult the <a href=\"http:\/\/souvenirprecieux.com\/en\/photo-mounting-and-retouching\/\">PHOTO\u00a0COLLAGE AND RETOUCHING<\/a>\u00a0sub-section under <a href=\"http:\/\/souvenirprecieux.com\/en\/customization\/\">CUSTOMIZATION.<\/a><\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"h93a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-h93a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I purchase OTHER PRODUCTS with the touched-up SOUVENIR PHOTO?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h93a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Of course. Several customized commemorative pieces are available from PRECIOUS SOUVENIR for your home or for family and friends.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>For more details, consult the <a href=\"http:\/\/souvenirprecieux.com\/en\/product-category\/collection-pour-soi-en\/\">PERSONAL Collection<\/a>\u00a0sub-section under PRODUCTS.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">TO ORDER<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"z2ec\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z2ec\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I ORDER my products DIRECTLY from PRECIOUS SOUVENIR?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z2ec\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>No. Simply speak to one of our product advisers and distributors for sound advice and to order our products. <a href=\"http:\/\/souvenirprecieux.com\/en\/retail-outlet\/\">Click here<\/a>\u00a0for more details.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Our product advisers and distributors place orders with PRECIOUS SOUVENIR immediately from their user account.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"h4a3\"><button class=\"w-tabs-section-header\" aria-controls=\"content-h4a3\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">What is the AVERAGE WAIT TIME from receipt of my photo by PRECIOUS SOUVENIR to when I receive my order?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h4a3\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>The average wait time is 7 to 10 working days after receipt of your photo.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">DISTRIBUTORS<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"sd87\"><button class=\"w-tabs-section-header\" aria-controls=\"content-sd87\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How DO YOU CHOOSE YOUR DISTRIBUTORS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-sd87\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>We take several factors into account when the time comes to choose a distributor. The fact that the distributor fully shares our <a href=\"http:\/\/souvenirprecieux.com\/en\/our-value\/?lang=en\">corporate values<\/a>\u00a0is very important to us.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Are you a distributor who shares our values and would like to distribute our products in your region?\u00a0Fill out the form <strong>Become a PRECIOUS SOUVENIR distributor<\/strong> at the bottom of <a href=\"http:\/\/souvenirprecieux.com\/en\/nous-joindre\/\">this page.<\/a><\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-size: 30px; color: #605c52;\">INSTALLATION<\/span><\/p>\n<\/div><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"f604\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f604\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Are PORCELAIN SOUVENIR MEDALLIONS and PLAQUES EASY TO INSTALL?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f604\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>Yes. Note: Installation should always be done when the temperature is above freezing.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><strong>ADHESIVE TAPE.<\/strong> The 3M double-sided adhesive tape (supplied) has been tested and is the simplest, quickest, most efficient and long-lasting method.<\/p>\n<p>&nbsp;<\/p>\n<p>The surfaces to be taped must be clean and oil-free. If the surface is oily, clean with a solvent (not supplied), then use a mixture of water and rubbing alcohol (not supplied) to remove any residue. Wipe with a clean, dry cloth.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>EPOXY ADHESIVE.<\/strong> If installing in a SANDBLASTED AREA, use epoxy adhesive (not supplied) easily found commercially.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i840\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i840\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do you install FRAMED MEDALLIONS and PLAQUES, with a bronze-plated, bronze or rhodium frame and with or without a COVER?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i840\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div id=\"togglcontent11\" class=\"open\">\n<p><em>There are two methods for attaching souvenir medallions and plaques:<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>1. The first method consists of using the attachment system with 3M double-sided adhesive tape (supplied). See the explanation above, under \u201cAre PORCELAIN SOUVENIR MEDALLIONS and PLAQUES EASY TO INSTALL?\u201d<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>2. The second method involves using the anchor attachment system.<\/em><\/p>\n<p><em>The anchors (supplied) are already attached to the frame. Simply drill two small level holes in the stone using an appropriate drill bit. The distance between the two drilled holes must be the same as that between the two anchors. The depth of the holes must be equal to or greater than the length of the anchors. Check the placement of the medallion or plaque before beginning the installation.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><em>Finally, use epoxy adhesive (not supplied) to permanently insert the anchors into the stone.<\/em><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ha5b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ha5b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">How do you install MEDALLIONS and PLAQUES with a bronze or rhodium FRAME with a COVER?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ha5b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><em>Simply install the souvenir medallion or plaque using the attachment system supplied (two screws and anchors).<\/em><\/p>\n<p><em>\u00a0<\/em><\/p>\n<p><em>Start by drilling two level holes into the stone using an appropriate drill bit. The distance between the two drilled holes must be the same as the distance between the two anchors. The depth of the holes must be equal to or greater than the length of the anchors. Check the placement of the medallion or plaque before starting the installation.<\/em><\/p>\n<p><em>\u00a0<\/em><\/p>\n<p><em>For a permanent installation, we recommend dipping the anchors into epoxy adhesive (not supplied) before inserting them into the stone.<\/em><\/p>\n<p><em>\u00a0<\/em><\/p>\n<p><em>Finally, insert the anchors, then attach the frame by driving the two screws (supplied) into the anchors.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"FREQUENTLY ASKED QUESTIONS OUR VALUES What are PRECIOUS SOUVENIR\u2019s CORPORATE VALUES? Our corporate values are EMPATHY, INTEGRITY, EXCELLENCE and FORESIGHT. They represent HOW WE INTERACT with all our clients and the people with whom we do business. To learn more about each of our values. LIFETIME GUARANTEE Are my PRECIOUS SOUVENIR MEDALLION and the products...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-82","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/souvenirprecieux.com\/en\/wp-json\/wp\/v2\/pages\/82","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/souvenirprecieux.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/souvenirprecieux.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/souvenirprecieux.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/souvenirprecieux.com\/en\/wp-json\/wp\/v2\/comments?post=82"}],"version-history":[{"count":29,"href":"https:\/\/souvenirprecieux.com\/en\/wp-json\/wp\/v2\/pages\/82\/revisions"}],"predecessor-version":[{"id":4764,"href":"https:\/\/souvenirprecieux.com\/en\/wp-json\/wp\/v2\/pages\/82\/revisions\/4764"}],"wp:attachment":[{"href":"https:\/\/souvenirprecieux.com\/en\/wp-json\/wp\/v2\/media?parent=82"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}